Refund Policy

Effective Date: 6th December, 2024

At Tirzepatide Medics, we strive to ensure customer satisfaction with our services. Please review our refund policy to understand your rights and our process for refunds.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

The prescription or medication was not delivered due to an error on our part.
You cancel your order before it has been processed or shipped.
You were charged incorrectly or for a duplicate transaction.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

The prescription or medication has already been shipped or delivered.
The medication has been opened, tampered with, or used.
Refund requests made after 14 days of payment.

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

Contact us at support@tirzepatidemedics.org with your order details.
Provide a clear explanation of the issue and supporting evidence (e.g., receipts, proof of error).
Our support team will review your request and respond within 3-5 business days.

4. Refund Process

If your refund request is approved:

The refund will be processed to your original payment method.
Please allow 5-10 business days for the refund to appear on your statement.

5. Contact Us

If you have questions about our refund policy, contact us:

Tirzepatide Medics
Email: support@tirzepatidemedics.org